MasterClass shares expertise from renowned figures to apply in our daily lives.
"Empathy is not the truth, the reality - it's the other side's point of view." - Chris Voss
"Look it really feels like you're being generous with your time...the woman changed her tone immediately." - Chris Voss
"People feel safe and protected when they say no...is this a ridiculous idea." A NO often gets more information. "What haven't we thought of." - Voss
"If you say NO, you feel there is no commitment, you can share a lot of information with me...you won't have second thoughts..." - Voss
"Certain things endure - clarity, concision, curiosity, candor...you can't have real conversations without honesty." -George Stephanopoulos
"Do you give the good news or the bad news first? I was doing it wrong. 4 out of 5 people prefer to get the bad news first. It shows a preference for RISING SEQUENCES at the end." -Dan Pink
"A pause causes the audience to pay attention...I like punctuating AND with a pause." "Keep the audience engaged...in the silence, you invite the audience to fill in the blank." -LeVar Burton
"I LEAN IN when I'm talking to somebody...I want to know more about you...I engage people, it leads them to reciprocate." -Robin Roberts
Lagniappe (something extra).
“Almost every idea you have is downstream from what you consume…The person who creates better information flows gets better thoughts.” — @JamesClear on @tferriss' podcast
— Billy Oppenheimer (@bpoppenheimer) January 11, 2023
Lagniappe 2. What belongs in your sign war?
Someone had some time on their hands... 😂 pic.twitter.com/PEhEIXXXwA
— George Takei (@GeorgeTakei) January 10, 2023
