Some have called Misaeng: Incomplete Life the greatest workplace drama ever made. Misaeng shares an abundance of coaching "dos" and "don'ts."
Here are translatable lessons for coaches.
1. Standards Define Culture
Culture isn't what we write on posters. Culture is what flows from leaders that gets embraced and internalized.
When inappropriate behavior goes unchallenged, it quietly becomes the standard. "Dogging" younger players or "kicking down" has to be prevented. Hierarchy is not hazing.
2. Master the Fundamentals
The most experienced employees and the best coaches never outgrow the basics. Ballhandling, passing, shooting, cutting and screening need attention daily.
Communication and preparation get everyone on the same page and need emphasis and testing.
3. Earn Responsibility
Misaeng rejects entitlement. Captains and seniors bring more experience and coaches expect a lot from them. Credentials, like previous all-star status don't 'mistake-proof' teams.
As Peter Parker's uncle said, "With great power comes great responsibility."
Gregg Popovich told the Spurs, "Don't skip steps."
4. Separate Roles from Worth
"There is always a pecking order." That doesn't entitle coaches or upperclassment to throw 'juniors' under the bus.
Everyone deserves respect and compassion whether they're the stars or deep reserves. Lower position on the totem pole doesn't nullify human value.
5. Give Credit
Secure team leaders share credit generously. In Adam Grant's "Give and Take" he cites numerous examples where withholding credit cost leaders (Frank Lloyd Wright and Jonas Salk) dearly.
Recognize the contributions of everyone associated with the program - including custodians, quality control assistants, public relations, and donors.
6. Become a Teacher
Many high school coaches are also teachers. Teachers educate; education changes behavior.
Player development shows in many ways, including language. Coach Mike Krzyzewski didn't call pick-and-roll defense "hedge" or "show." Instead he was descriptive, labeling it "fake trap."
Great educators like Richard Feynman had a process: name, explain, research, and simplify. If we can't explain it simply, then we need to be better. "Run and jump" might be called, "trap and go" or "trap and rotate."
Ball movement could be descriptive with "paint touches and ball reversal."
7. Contribution Exceeds Recognition
One of Misaeng's recurring themes. "Who helped us succeed?" The player who comes in off the bench playing shutdown defense or pounding the boards getting extra possessions has great meaning.
Winning depends upon more than "scoreboard" watching.
8. Accept Responsibility
One of the strongest scenes in the series is Mr. Park accepting responsibility with the client.
Coaches and players make mistakes. Leadership begins where excuses end. Coach Wooden's "Don't whine, don't complain, don't make excuses" is eternal.
"Experience is the best teacher, but sometimes tuition is high." Mistakes become tuition when honestly acknowledged.
9. Learn Continuously
Geu-rae succeeds because he remains teachable. The best players in every sport are students of the game. They're in their notebooks and they study video.
Baek-ki struggles because he initially believes he already deserves more. When we show up to the court, we're entitled to nothing.
10. Communicate Early
Most problems originate with relationships. Problems rarely improve through silence. Communication has to start at practice.
Great teams communicate: Early. Loud. Often.
Misunderstandings compound when conversations don't occur, especially when hard conversations are needed.
11. Integrity Has No Small Situations
Warren Buffett says three ingredients for success are intelligence, enegy, and integrity. He adds that without integrity, intelligence and energy are dangerous.
Where does a lack of integrity show up? Moving screens. False hustle. Stat padding. Winners don't cut corners. Small compromises often become larger ones.
12. Build People
Championships, winning, and recognition matter. But another question remains:
How differently do people leave our program than they started here? That's the mark we coaches try to leave.
Studying Process
My study has focused recently on a "Unified Theory of Coaching."
- Howard Gardner asks: How do leaders develop?
- Alfred Adler asks: What relationships produce growth?
- Misaeng asks: How do people become professionals?
- Anson Dorrance asks: How do people continually ascend?
- Jocko Willink asks: Who owns the problem?
- Kevin Eastman asks: What standards separate the best?
Coaching helps craft competence, character, and ownership.
"Misaeng" takes place in a trading company, but it's about player and leadership development.
Lagniappe. Where's the ultimate focus?
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