1. The process-outcome matrix informs relationships to process and outcome. Nothing guarantees success. Skill and luck both contribute. "Make the big time where you are."
2. Championship organizations thrive in the upper half of the matrix. They work the right way.
3. New Buffalo Bills coach Sean McDermott remarked, "That's our vision on a day-to-day basis, and that standard is to be a playoff-caliber football team, and that means every day. That's what it gets back to in terms of earning the right to win. How we meet, how we talk, how we workout, how we practice when we do practice, how we play - that's the standard we're trying to get to every day."
4. If we want to be exceptional, we have to strive for exceptional every day in every way. As Aristotle commented, "Excellence then, is not an act, but a habit."
5. Be specific and detail oriented.
- Write it down. (See Steve Kerr Leadership Concepts)
- Use practice plans.
- Revise plans according to observed effectiveness.
- Have a drill book, continually edited with improvements and deletions.
- Distribute team handbooks, with core information, philosophy, and values.
- Distribute notebooks to players to record progress, setbacks, and corrections.
- Identify specific problems and tailor solutions.
Process is our discipline about our rules of conducting business...the business of coaching and the business of living. "It comes down to a simple choice..."