Process Informs Results*
"One band, one sound."
What comes first, culture or process? There's a saying, "success doesn't bring happiness, happiness brings success." There's more to the recipe than just having a cabinet full of worthy ingredients.
Develop your process; trust the process. The product flows from philosophy, culture, and identity.
Philosophy is our overarching approach to the game of life, the why. Culture is the atmosphere, the feeling enveloping the organization, the what. Identity is who we are and who we are not. In this HBS article, the author argues that implementing the right process defines the culture, not the reverse.
Leaders find solutions. The article discusses how leaders of different organizations connected and improved the process. Every team will have 'fix-it' opportunities and challenges. For example, at Ford: "Mulally instituted regular meetings where several levels of executives gathered to share updates on their units. They used a color-coded system (green for good, yellow for caution, and red for trouble) to assess Ford’s overall performance on a variety of initiatives quickly and holistically."
The Golden State Warriors succeeded with a detail-oriented approach within a championship culture. "Efficient ball movement and shooting" informs assist-turnover ratios." Statistics aren't everything, but they reveal something.
Yes, process informs results but culture still matters.
Philosophy is our overarching approach to the game of life, the why. Culture is the atmosphere, the feeling enveloping the organization, the what. Identity is who we are and who we are not. In this HBS article, the author argues that implementing the right process defines the culture, not the reverse.
Leaders find solutions. The article discusses how leaders of different organizations connected and improved the process. Every team will have 'fix-it' opportunities and challenges. For example, at Ford: "Mulally instituted regular meetings where several levels of executives gathered to share updates on their units. They used a color-coded system (green for good, yellow for caution, and red for trouble) to assess Ford’s overall performance on a variety of initiatives quickly and holistically."
The Golden State Warriors succeeded with a detail-oriented approach within a championship culture. "Efficient ball movement and shooting" informs assist-turnover ratios." Statistics aren't everything, but they reveal something.
Yes, process informs results but culture still matters.
