Listen well and ask insightful questions. Provideing readers with a list of possible questions might add value.
An After Action Review from The Leadership Moment (Michael Useem)
- What went well?
- What went poorly?
- What can we do differently?
- What are the enduring lessons?
Change can be premature or powerful. These questions are designed to find what works, what doesn’t, and to do more of the former and less of the latter.
- What do you suggest?
- Where do we agree/align on this?
- Can you live with this?
Finding compromise doesn’t have to be a lost art. Asking for suggestions is a first step. If a person doesn't want to add suggestions, they may not seek resolution.
Advice from Brad Stevens
- What does our team need now?
We may need to work harder, take a day off for physical or mental health, or practice focused on individual or team skills.
An Outsider Perspective
- How can I help?
A fresh look can help identify old or novel suggestions. Bill Belichick talked about formations from a 1976 Lions game that helped him win a game over forty years later. “There is nothing new under the sun.”
These nine questions can help "reboot" our team.
Use a "Filter," the THINK Acronym
- Is it true?
- Is it helpful?
- Is it inspiring?
- Is it necessary?
- Is it kind?
Steven Covey said, "Most people do not listen with the intent to understand; they listen with the intent to reply.” Questions provide shared responsibility - listen sincerely to help not hurt.
Often there is "information asymmetry" that participants should address.
A parent contacted me during tryouts to share that there was family illness and ask that their child make the team. I answered that I was sorry to hear about illness; no issue existed as the girl was one of our best players.
Lagniappe. Teams need leadership and identity.
The strength of your culture depends on
— Jeff Janssen (@janssenleader) October 21, 2025
the strength of your leaders.
Do your leaders BRING IT every day?
Do your leaders model the culture?
Do your leaders celebrate their teammates?
Do your leaders hold teammates accountable?
Strong cultures are led by strong leaders.
Nick Saban on how to get the most out of your practices.
— Greg Fahey (@CoachFahey973) October 17, 2025
He talks to his staff about meeting with the team to explain the drills they will be doing in practice.
Great stuff here. pic.twitter.com/CfuysDalK5
